Gateway Ticketing Systems, Inc., announced the immediate availability of the latest version of Galaxy, its highly successful flagship product. Galaxy is a comprehensive ticketing solution that provides companies with a seamless system for revenue generation and management, admission control, and security. Galaxy 5 includes features that give users the ability to increase revenue and per capita spending, reward loyal guests, enhance customer service and provide additional value to guests’ experiences.
"With the release of Galaxy 5, we’ve provided our customers with a powerful tool that can help them increase their revenue, " said Carol Cross, Galaxy Product Manager. "This is something that helps reinforce Gateway and Galaxy as the industry leader. We’re able to bring real value to our customers and help them make their operations more efficient and profitable."
"Listening and responding to our customers’ needs is one of our core values as a company, " said Michael Andre, Gateway Ticketing Systems President. "Their needs continue to change with the marketplace and we’ve worked to make sure Galaxy meets those needs."
With this release, Gateway is also introducing two highly-anticipated features; the Galaxy Upsell and Galaxy Loyalty modules. Galaxy Upsell is an automated tool that provides a seamless method to increase guests’ per capita spending on products and services. Identifying upsell options related to the purchase gives companies an opportunity to easily add value to the guest’s purchase. This helps increase per capita spending and goes right to the bottom line.
Galaxy Loyalty enables venues to promote brand loyalty and increase revenue by adding value to a guest’s purchase. Paper-based loyalty programs are expensive, prone to fraud and venues have little or no information about the guest. By enrolling guests in a loyalty program managed through the Galaxy Loyalty module, marketing departments can collect valuable information about guests’ spending habits so that targeted marketing campaigns can be created to retain existing guests, and perhaps even recover lost ones.
"We’re confident that the Upsell and Loyalty modules will have a profound effect on the industry, " said Andre. "Increasing revenue and per capita spending while being able to gather data about guests’ spending is critical to a company’s success. In today’s market, advantages like this are essential." Concluded Andre, "Gateway has always been dedicated to providing our customers with the tools they need to succeed. We’re extremely proud of this record as a company and Galaxy 5 continues this focus."
About Gateway Ticketing Systems, Inc.:
Gateway Ticketing Systems, Inc., is the world leader in admission control and ticketing software for the attraction, amusement, and transportation industries. Located in Boyertown, Pennsylvania, Gateway Ticketing Systems provides sales, service and support for Point of Sale and ticketing systems throughout North America and worldwide.
For more information on Gateway Ticketing Systems, visit https://www.gatewayticketing.com or call +1 (610) 987-4000.