Embed, a leading worldwide supplier of point-of-sale and revenue management systems, has announced a new event designed to bring the industry’s best together. The inaugural Embed Connect Summit will take place on 18 November at Andretti Indoor Karting and Games in Orlando, Florida, from 8:30 a.m. to 4:30 p.m.
“We’re excited to create an opportunity for operators to cross-pollinate ideas and learn best practices from the best of the best so they can take their business to the next level by maximising their Embed system,” says Renee Welsh, CEO at Embed.
Free event for Embed customers and partners
In addition to collaborating with Apple, Google, and Amazon Web Services to advance FEC tech, the Embed Connect Summit is one of the many ways Embed provides consumers with meaningful value.
CMO & growth officer Sara Paz says: “There’s no greater testament to a company’s customer centricity than a company who hires an entire team, the Embed Success Squad—made up of consultants, industry experts, payment gateway gurus, training professionals, and SaaS experts with the single aim of supporting its customers to transform their business by maximising their tech platform – built on the best of FEC tech from AWS, Apple, and Google.
“The Embed Connect Summit is simply a natural progression in this aim. And like the Embed Success Squad and its training arm Embed GoTrain, the event is complimentary to members of the Embed family of customers & partners. Not only is it an educational insights event; it’s a networking event where our circle of FEC operators – ranging from single operator FECs to the well-known, trailblazing juggernauts – can knowledge-transfer and cross-pollinate ideas to drive transformational growth.
“There isn’t a single player in the amusement industry who provides this kind of opportunity for free.”
Expert insights and more
The event will include keynote presentations from industry insiders, covering the latest trends and in-depth business insights. Speakers include Embed Mavericks Sara Paz, Jeremy Dickamore (payment gateway guru), Kash Ahmad (global head of sales), and John Keys (regional sales manager, Americas).
Guest keynote speakers include Mitchell Thompson, enterprise sales manager at Windcave and Beth Standlee, TrainerTainment CEO and board president of AAMA, with an opening address from TedX Talks speaker Darren Ross, a service expert and entrepreneur of Service Freak Hospitality, LLC, and operator of the award-winning Magic Castle Hotel in Los Angeles, CA. Ross is also a customer service consultant and guru to big brands like Nike, General Motors Mexico, and Harcourts Realty in Australia, and his expertise is featured in the New York Times best-seller The Power of Moments by Chips & Dan Heath.
Attendees will also benefit from in-depth Embed product training sessions and hear best practice tips from operators of the industry’s biggest FECs.
In addition, the Embed Family Speed Networking session will allow operators to network with industry giants like Dave & Buster’s, tech partners, and industry partners. Meanwhile, Embed will give away member-exclusive perks at the Bonus Bar to boost operations, profitability, and the guest experience. This includes complimentary payment processing consultations to cut losses and take advantage of the savings of simply changing payment processing providers, free SaaS solutions subscriptions for Mobile Wallet, STATS, and BOOKINGS, free GoTrain staff training, and more.
This event is sponsored by Embed’s strategic partners: AWS and Windcave (title sponsors); Ironhill Plastic Cards, MTL, and OPP IOT (silver sponsors); Cirtronix and DFI (bronze sponsors); and InterGame, Andretti Indoor Karting & Games, Sugar Pop Productions, Alpha Graphics, and Kobe Creations (supporting sponsors).
To find out more about the Embed Connect Summit, click here.
Last week, Embed revealed that its Mobile Wallet feature is now available at all three of Alley Cats Entertainment’s family entertainment centres (FECs) in Texas, US. The firm’s Mobile Wallet feature is the only FEC solution that is Apple and Google-certified. This makes the gaming experience easier and more convenient, as visitors can use their smartphone to immediately access their game cards to check their game balance and ticket count.
