Semnox Solutions, a provider of technology for the entertainment and amusement industry, has completed its latest product implementation in Angola, Central Africa.
The leisure specialist has worked closely with FEC operator Level-Up, based in the capital of Luanda. Semnox’s Parafait FEC solution is now in use at the venue, combining the operational demands of different departments within a single solution. Guests can enjoy a plethora of arcade games, an indoor play area and grab food and drink at the on-site cafeteria, all enhanced with Semnox Solutions technology.
Level Up CEO Souheir Hachem says: “When looking for a solution for an FEC, it is not only important to consider a good debit card solution, but also the factors that contribute to making the experience at the venue memorable for the guests and profitable for us as operators. Our focus on customer experience led us to Semnox. We are also in the process of adding a party booking system to our services at the venue, and this will also be powered by Semnox’s Parafait FEC Solution.”
“A promising win”
A range of solutions are used at the Level Up site. The high-tech arcade games are now powered by Semnox’s Lumin readers, with the indoor play area being managed with Xter readers to enable easy check-in and check-out. Other modules in use include solutions for POS, loyalty and memberships, inventory management, digital signage and a dashboard with analytics reporting.
With its latest project complete, Semnox Solutions now has a global presence across fifty-five countries and has plans in place to continue its rapid expansion.
Darshith, Semnox Solutions’ sales lead for the Middle East and Africa, says: “Angola is a new and a very promising win for us.
“It is our first implementation in the country, and we are glad that we were able to provide a single solution that will take care of all the needs for Level Up.
“We are happy to see how venues are paying more attention to customer experience and they see the value add of solutions like loyalty management, reporting and analytics to enhance the customer experience.”
Semnox Solutions also recently completed work at Sir Goony’s Fun Zone, an FEC operator in Tennessee, US.
