Omnico, the cloud-based POS and customer engagement solutions provider, has released a free ebook and video on how technology can help attractions recover from the coronavirus pandemic.
Omnico is pleased to announce that it has created a free ebook to help operators as they reopen following the global pandemic. It has also released a video explaining why attractions should invest in technological solutions to the current situation.
Attractions around the world are reopening, or preparing to reopen, and are reviewing their operations to make sure that they can keep visitors and team members safe while still delivering memorable experiences and recovering revenue.
A low-touch solution that utilises guests’ own devices will be key in achieving this, so now is the time to invest in new technology, as Omnico’s Senior Sales Director, Tom Dunigan, explains in the video.
Omnico’s free ebook explains how operators can provide a digital end-to-end experience of their brand in order to improve the guest experience.
It also highlights how the company’s solutions can enable guests to enjoy a low-touch visit, using their own device to book and plan all aspects of their visit. Omnico can help attractions to reduce queue times and crowding hotspots both at the main gates and for popular rides.
Guests will appreciate the ability to order, pay for and arrange collection of food and drink on their own devices too, therefore reducing the need for contact with others. In addition, the system helps operators to identify VIP visitors and to personalise guest rewards to encourage them to visit again.
To download the free ebook, click here.
Last year, Omnico released its latest findings on theme park food experiences. The company found that 93% of US theme park visitors get frustrated about a lack of fast, easy access to food and drink.