Lo-Q plc, the leading supplier of electronic virtual queuing systems to theme parks, announced major enhancements to the Q-bot, its hand held reservation system for theme park attractions. Q-bots are robust units rented by park guests to enable them to reserve a place in line for their chosen rides from anywhere in a theme park.
These continuing developments at Lo-Q mean that next season visitors will see improved accuracy in wait times and a simpler show reservation kiosk. Theme park owners will see a reduction in the amount of information required by the Q-bot system.
Leonard Sim, Founding Director at Lo-Q explained, “Q-bot is a versatile solution that enables theme parks to offer their visitors a ride reservation system which does not impact the waiting times experienced by other guests. Visitors reserve their place in line by selecting a ride from the choices shown on the Q–bot screen. The wait time given by the Q-bot is the same as that experienced by the other guests, a feature Lo-Q call “True Virtual Queuing”. This ensures fairness, however, Q-bot users can wait in restaurants, attend shows or just relax instead of being trapped in a slow moving line.”
Leonard Sim continued, “We often install the system using operational lease finance so there is no impact on the park’s capital budget. We believe in putting visitors in control of their day and getting them out of line. Park owners benefit from the creation of a potential large new revenue stream so they see new profits appear while increasing customer satisfaction and loyalty – everyone wins.”
Q-bot is currently in use in 14 theme parks run by 7 operators in 5 countries. For further information visit www.lo-q.com
Lo-Q plc is a UK publically traded company with subsidiary companies in USA and Canada. Lo-Q designs, installs and operates solutions that allow customers to make ride and show reservations when they visit a theme park or other attraction.
Its flagship product, the Q-bot system is a true virtual queuing system for theme parks. The Q-bot is a proprietary hand-held unit and is used in major theme parks around the world, including LEGOLAND® Windsor in the UK, Dreamworld in Australia, Mirabilandia in Italy and ten Six Flags theme parks in the USA and Canada and Dollywood near Tennessee, USA.
Q-txt is a mobile phone based reservation system for venues with a smaller number of queue lines. Q-txt is in use in a number of locations including Flamingo Land in Yorkshire, UK and Parque Isla Magica in Saville, Spain.
Lo-Q has extensive patent protection and owns the intellectual property rights in the system, its software and electronic design. Its headquarters are in Henley-on-Thames in the UK and its USA offices are near Atlanta, Georgia.