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Reservation Systems: Resorts World at Sentosa – Singapore’s Only Island Integrated Resort, Selects MICROS OPERA Enterprise Solution for its Seamless Online Reservation System


MICROS Systems, Inc. (NASDAQ: MCRS) , a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that Resorts World at Sentosa has selected MICROS’s OPERA Enterprise Solution for its exciting new project on Singapore’s Sentosa Island. 

With 1, 800 rooms spread over six hotels of varying themes, the Resort will utilize the multi-property version of the OPERA Property Management and OPERA Sales and Catering systems for the Resort’s hotel and catering operations.

Destined to be one of Asia’s most exciting entertainment destinations, Resorts World at Sentosa will offer world-class entertainment, accommodation and dining facilities. This includes Southeast Asia’s first and only Universal Studios theme park, along with the world’s largest oceanarium. The OPERA Web Suite (OWS) will be used to provide customers with the ability to make on-line accommodation, dining and entertainment reservations under a single itinerary.

"When selecting a solution for our six hotels and multiple attractions, the key focus was on scalability, flexibility, and customer-focused functionality, " stated Mr. Yap Chee Yuen, Senior Vice President of Information Technology for Resorts World at Sentosa. "The OPERA Enterprise Solution fulfilled the criteria, providing us with a system capable of operating in such a large and diverse environment as ours."

"Resorts World at Sentosa is one of the most exciting new projects in Asia today and we are proud that MICROS has been selected as the technology provider for all of the resort hotels, " stated Mr. Stefan M. Piringer, President of MICROS-Fidelio Asia Pacific. "It also illustrates that our OPERA suite of products continues to prove its versatility and scalability for such large scale and diverse operations."

About Resorts World at Sentosa

Slated to be one of the world’s most exciting family destinations, Resorts World at Sentosa is a collection of resorts and attractions with a plethora of fun-filled offerings for the entire family.

Taking pride of place on Singapore’s resort island of Sentosa and spanning 49 hectares of lush greenery amongst pristine lakes, this $6.59 billion mega-resort will be home to Southeast Asia’s first and only Universal Studios theme park, the world’s largest oceanarium — Marine Life Park and the region’s only fully integrated destination spa — ESPA.

The resort also boasts a total of 1, 800 keys, spread across its six hotels of varying themes, with full conference and meeting amenities, including a ballroom that sits 7, 300 delegates. Topping the list are the ultra-luxurious Maxims Tower, and the world’s only Hotel Michael, named after famed US-architectural legend, Michael Graves who designed the mega-resort. Other accommodation options include the trendy Hard Rock Hotel Singapore, as well as beach-facing Spa Villas, perfect for some solitude and privacy.

Beyond resorts and attractions, there will also be world-class entertainment to engage visitors. Most eagerly-anticipated is the Crane Dance — a spectacular multi-media moving art with cleverly choreographed animatronic cranes set out at the waterfront.

An unparalleled array of retail and dining options at FestiveWalk, as well as roving acts and street performances await guests at the Bull Ring.

Resorts World at Sentosa opens its doors to the world in early 2010. Catch the RWS action at .

About MICROS Systems, Inc.

MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 310, 000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 130 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 25, 000 hotels worldwide, as well as point-of-sale, loss prevention, and cross-channel functionality through its MICROS-Retail division for more than 90, 000 retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.

For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Vice President of Marketing at (443) 285-8144 or (866) 287-4736. You can also visit the MICROS website at or send an email to

See also:
NEC Asia appointed as technology solutions provider for Resorts World at Sentosa
Great Wolf looks ahead with MICROS Systems

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