Connect&GO, a leader in guest experience engineering and wearable RFID technology for events and attractions has announced the release of a new ebook, designed to help family entertainment centres to solve three common pain points with next-generation technology.
The company helps operators across the globe to step into the future of attractions management technology. The new ebook, entitled New year, new you: solving 3 common pain points at your FEC, explores how these attractions can solve three key pain points with the Connect&GO solution. These are long lines at ticket counters, outdated processes and a lack of repeat visitors.
Tech should make operations easier
Connect&GO believes that the technology that FECs use should make daily operations easier and allow for revenue growth. For those operators who feel as if legacy technology is holding their FEC back, the Connect&GO team also offers a personalised demo.
“When COVID hit, our existing POS could not offer us the flexibility we needed to adapt our operations to the guidelines the government was imposing on our industry,” says Angelina Miconiatis, director at Méga Parc.
“We looked at many POS providers, some of which service big corporations, but we felt that it would be difficult to tweak the product to meet our specific needs. We went with Connect&GO and were very glad we did. The platform allows us a wide range of flexibility and vast reporting, and the team has worked with us to find solutions to challenges specific to our operation.”
Tara Morandi, SVP of sales and marketing at Connect&GO, adds:
“For too long in the attractions industry, operators have been dealing with disconnected systems and inefficient processes. The beginning of the new year is a great chance to re-evaluate your technology, re-examine your processes, and look to the future with a company that is committed to your growth.
“With labor shortages still remaining an issue, and the demand for in-person experiences continuing to rise, any opportunity that you (as an FEC operator) have to create operational efficiencies can pay off in dividends. Additionally, the role that real-time data can play in nurturing loyalty cannot be understated. Data helps you make informed decisions and drive repeat business!”
To download the new ebook, please click here.
Earlier this year, Connect&GO announced it will roll out its all-in-one attractions management platform, Konnect, at all new venues of Level X, a new FEC chain in the UK.
