Semnox Solutions, provider of technology for the entertainment and amusement industry, has installed its RFID solutions at Planet Lazer Kelowna in British Columbia, Canada.
Semnox Solutions has announced that it has worked with Planet Lazer Kelowna to provide the Semnox Parafait cashless solution, following the attraction’s almost 25-year history of running on simple tokens and paper tickets.
The popular attraction has been open since 1996, run by owner Jenna Boyo. It offers laser tag, video games, arcade games and party rooms, alongside food and drink. It is home to over 6000 square feet of dual-level Extreme Laser Tag, with a capacity of up to 38 guests per game and more than 30 different play options.
“The decision to go cashless was an ongoing internal debate for over a 2 year period,” says Boyo. “We approached several companies to discover which solution would make the most sense for our business and Semnox was hands down the best choice for what we needed.
“We really liked tap-to-play readers, their flexible software capabilities as well as their All-In-One Komplete Kiosk which allowed us to save necessary space and provided a self-serve option for our customers, freeing up employees from selling cards or attractions.
“Our guests were extremely quick to adapt from tokens and tickets to cards, utilizing RFID technology and the Parafait Beam Readers. Installation was made during COVID-19 pandemic so this decision was also based on eliminating excess touchpoints for safety and sanitary reasons.”
“It’s always great whenever you can have a friend as a customer and that is especially true with Jenna,” adds Brian Duke, Senior Sales Partner of Semnox Americas.
“However, this wouldn’t even have been possible if it wasn’t for all the products & services we provide that separate us from our competitors. Our ability to run every facet of her business through our system’s cloud-based management software was a huge factor that sealed the deal for Jenna.”
The company also recently provided its cashless solutions once again to Adventureland, as the operator opened its fourth location in Al Ain in the UAE.