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Access Group presents virtual sessions on visitor attractions and technology

Creating the new Visitor Experience Access Group

The Access Group, creator of leading visitor and venue management systems, is hosting a range of virtual sessions with useful insights for the visitor attractions sector.

The Access Group is pleased to announce that it is holding a range of virtual educational sessions looking at technology for the not-for-profit and visitor attractions sectors, called Access All Areas. This takes place from 22 – 25 September.

Access All Areas features several sessions on different topics, including a guest panel entitled Creating the New Visitor Experience on Thursday 24 September from 11:15-12:45 BST.

Creating the new visitor experience

Speakers on this guest panel are Rachel Mackay, Manager, Historic Royal Palaces at Kew & author of The Recovery Room Blog, Mark Brassell, Director, The Alnwick Garden and Paul Griffiths, Director, Painshill Park Trust.

The session is aimed at visitor attractions and will look at how the pandemic has created a unique opportunity to reinvent how visitors interact with attractions. It will include examples of how attractions have adapted to the new normal following COVID-19, as well as exploring the impact of technology and what the future may look like for the industry.

“The visitor experience landscape has changed over the past few months and we’ll explore that in more detail throughout Access All Areas,” says Simon Baines, Divisional Managing Director of Access Not for profit & Visitor Attraction Management.

“I’m proud of the range of sessions we’re bringing to the visitor attraction sector. Our aim was to create a series of educational and thought-leading sessions from industry experts to Access team members and I’m looking forward to welcoming you along.”

Other sessions within the Access All Area’s event include Innovation in the Visitor Attraction Sector, The Evolution of Customer Success For Not For Profit & Visitor Attractions, How Access can support your visitor attraction in a post-COVID-19 world and more.

For more information and to register, please click here.

The Access visitor and venue management system allows visitor attractions to deliver a quality visitor experience with integrated systems and organisation-wide insight. It is trusted by some of the UK’s largest visitor attractions, reducing costs and delivering an improved experience for over 47 million visitors each year.

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charlotte coates

Charlotte Coates

Charlotte Coates is Features Editor at Blooloop. She is from Brighton, UK and previously worked as a librarian. She has a strong interest in arts, culture and information and graduated from the University of Sussex with a degree in English Literature. Charlotte can usually be found either with her head in a book or planning her next travel adventure.

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