accesso Technology Group PLC, a leading technology provider, has announced an agreement extension with a major Australian theme park operator.
The agreement with Village Roadshow Theme Parks (VRTP) sees the organisation continue to use accesso ticketing, virtual queuing, guest experience management and distribution technologies at Australian Outback Spectacular, Paradise Country, Sea World Australia, Warner Bros. Movie World and Wet’n’Wild Gold Coast until at least 2027, with the option to extend the deal for an additional two years.
Gold Coast-headquartered VRTP is currently Australia’s largest theme park operator, welcoming millions of guests annually to enjoy its portfolio of rollercoasters, animal encounters and dinner show productions.
Driving operational results
VRTP has leveraged the end-to-end suite of accesso technologies since 2018, assisting the company to deliver a reimagined, contactless experience for its guests, both on- and off-site.
In particular, the operator uses the accesso Passport ticketing, accesso LoQueue suite of virtual queuing solutions, accesso’s guest experience management platform and accesso ticketing distribution platform.
“Since partnering with accesso, we have worked closely with their team to successfully implement their technology to our properties and enhance our customer experience,” says VRTP COO Bikash Randhawa. “We look forward to continuing working with them and seeing what our teams will accomplish together over the years to come.”
accesso CEO Steve Brown adds: “Through our partnership with Village Roadshow Theme Parks, our full range of technology solutions works seamlessly together to reduce friction in the guest experience while driving improved operational and financial results.
“We are thrilled to have extended this partnership and look forward to working hand-in-hand with Village Roadshow Theme Parks to continue meeting and exceeding their guests’ expectations for years to come.”
accesso has also recently announced an extension of its agreement with Parques Reunidos which will see the firm’s technologies utilised at additional sites. The firm will be exhibiting at IAAPA Expo Europe from 13-15 September 2022.
