Cinchio, a technology platform specialist, and Vantage, WhiteWater's guest experience platform, have announced a new integration that lets guests use RFID wristbands at self-service food and beverage (F&B) kiosks, simplifying checkout and reducing friction.
The integration has been built for cultural institutions, amusement parks, water parks, and other high-traffic attractions and offers a more convenient, connected guest experience.
Visitor convenience
The combination of Vantage's expertise in connected guest experiences with Cinchio's digital ordering and hospitality operations means guests can now purchase food and beverages at participating kiosks.
By extending RFID wristband functionality to self-service F&B purchases, the integration gives visitors convenient ways to order and pay throughout their stay, while reducing bottlenecks and easing pressure on frontline staff.
Additionally, operators benefit from self-service ordering that connects to Cinchio's kitchen workflows and operational reporting, supporting existing technology investments without adding further disconnected systems.
As attractions increasingly aim to create more unified guest experiences across admission, activities, and in-venue spending, this integration helps close the gap between the guest-facing experience and the food and beverage operations supporting it.
Streamlined operations
Cinchio Solutions provides unified hospitality technology spanning POS, digital ordering, kitchen management, payments, and operational insights.
Through high-touch service and integrations designed around existing technology environments, the company helps its clients streamline operations and deliver better visitor experiences.
See also: How Enchanted Parks and Vantage are powering seamless, personalised guest experiences
Drawing on this expertise, versatile approach, and focus on improving both guest experiences and operational efficiency, the integration with Vantage offers venues a new way to update their operations, without needing to replace their entire technology ecosystem.
Earlier this year, Cinchio launched a new self-service retail kiosk, designed specifically for cultural institutions aiming to modernise retail operations, enhance guest flow, and better manage complex inventories.
The retail kiosk connects directly to Yellow Dog’s retail inventory platform, establishing a two-way link that keeps product availability, pricing, and menus up to date in real time.
Rebecca Hardy has over 10 years' experience in the culture and heritage sector. She studied Fine Art at university and has written for a broad range of creative organisations including artists, galleries, and retailers. When she's not writing, she spends her time getting lost in the woods and making mud pies with her young son.
