Tessitura, a nonprofit technology company dedicated to helping arts and cultural organisations thrive, recently held a virtual edition of its Tessitura Learning & Community Conference (TLCC), from 2 – 6 August 2021.
The company is on a mission to help organisations reach their goals with features like timed admission, contactless scanning and integrated streaming support.
Engaging content for global participants
Over 4000 people attended the virtual TLCC, from 583 organisations over nine different countries, from North America and Europe to Australia and New Zealand. For nearly half the attendees, this was their first time taking part in the event.
During the TLCC, there were 121 open space discussions, covering a range of topics proposed by attendees, 98 networking events, 39 concurrent sessions and 11 demos + Ask the Expert sessions. There were also six Intermission videos, including content from the National Gallery of Victoria, English National Ballet, and the Monterey Bay Aquarium, five PechaKucha-style videos and four social events: Tessiturians, Lazy River, a Game Show, and an Escape Room.
Navigating hybrid experiences
As well as three general sessions, there was also one fascinating keynote conversation, Navigating hybrid experiences: A conversation between Kwame Kwei-Armah and Seb Chan.
Even before COVID-19 closures led to an urgent sector-wide engagement with digital platforms, Young Vic Artistic Director, Kwame Kwei-Armah, OBE, and ACMI (Australian Centre for the Moving Image) Chief Experience Officer, Seb Chan were deeply committed to interrogating how emerging technologies were changing patron expectations.
Kwei-Armah and Chan shared their thoughts on why they believe organizations will need to consider multi-access experiences moving forward. They discussed how they’re thinking about the challenges and opportunities of providing patrons with multiple ways to engage with their organizations.
Earlier this year, Tessitura supported the Science Museum Group with key functionality such as timed ticketing and contactless scanning when its five museums reopened to the public.
