Gateway Ticketing Systems, a leading provider of admission control systems, has announced that its referral partnership agreement with NetServ Applications has been extended.
NetServ Applications is a major supplier of cutting-edge data analytics and customer experience solutions, through its Tatvam Insights software and executive and leadership dashboards.
History of collaboration
Gateway Ticketing Systems and NetServ have a long history of collaboration. Since they were founded, both organisations have been dedicated to developing cutting-edge solutions for the attractions and entertainment business and have achieved significant growth. Both agree that their products complement one another and enhance the client experience.
Tatvam Insights provides cutting-edge data analytics and client engagement solutions that enable Gateway Ticketing Systems users to gain business insights, streamline processes, and improve the complete guest experience.
Peter Wolf, director of sales and marketing at Gateway Ticketing Systems, says: “Gateway Ticketing Systems is excited to continue our partnership with NetServ and their Tatvam Insights software. Their exceptional data analytics and customer engagement skills have proven immensely beneficial for our clients by helping them make informed decisions and improve their operations. We look forward to building on our successful collaboration and delivering greater value to the attractions industry.”
Bespoke solutions
NetServ will continue to work together with Gateway to provide customised solutions to its clients under this extended partnership. These solutions will involve the development of dashboards that connect many data sources (across different systems), advanced analytics, customer segmentation, and personalised marketing tactics to assist attractions and venues in better understanding their guests and driving revenue growth.
A vital component of these solutions is the Tatvam Insights product. This gathers social media reviews, comments and surveys into a centralised database and presents sentiment analysis on the results. Clients can easily identify where they are meeting their customer expectations, and where they can improve.
Jamie Flaherty, VP of business development and marketing at NetServ, comments: “We are thrilled to renew our partnership with Gateway Ticketing Systems. Over the years, these two organizations have worked closely to provide data-driven solutions that help our mutual clients thrive in an ever-evolving industry. This renewal solidifies our commitment to delivering innovative technology and exceptional service to the attractions we serve and keeping the end customer in mind at all times.”
This extended collaboration demonstrates Gateway Ticketing and NetServ’s dedication to supporting the attractions and entertainment sector by delivering cutting-edge solutions that foster growth. Together, they work to provide attractions and venues with the tools they need to provide outstanding visitor experiences, boost revenue, and overcome the obstacles presented by a competitive market.
Gateway Ticketing Systems recently celebrated 35 years in the business. The firm was incorporated on 8 July 1988 in Boyertown, Pennsylvania, and is now the preferred ticketing provider for more than 500 organisations across the globe.
