Embed, a proven expert in revenue management systems for the leisure industry, has provided its cashless system to the new Round One store in Grapevine, Texas.
This is the 10th Round One venue to rely on Embed’s solution to provide a seamless guest experience.
The new location, part of the Grapevine Mills outlet mall, occupies 78, 300 square feet and features hundreds of arcade games plus attractions including bowling, billiards, ping pong and karaoke.
Round One chose Embed’s new smartTouch Insert readers to offer guests enhanced functionality such as the ability to select repeat games. Embed has also provided its Point of Sale (emPOS) and Redemption Pro to manage their extensive redemption centre.
“Embed has supported us since we opened our first store in the U.S. seven years ago, ” commented Round One’s Amusement Director, Akira Ide. “Since then, we have been able to build a trusting, strong relationship. They are always trying their best to fit our needs, making our operations go as smoothly as possible. We greatly appreciate their efforts and look forward to building many new stores together.”
Round One was established twenty-five years ago and currently operates over 100 locations worldwide, serving 25 million customers a year.
Embed’s Director of Sales, Matthew Harrison described the company as ‘an impressive operation’, adding, “We look forward to contributing to their success as they continue their expansion.”
Embed is part of Helix Leisure and has over 55 years of operating experience. The company’s systems allow for admissions control, machine monitoring, cashless operation of games and attractions, retail, food and beverage sales, loyalty systems, full prize redemption management, and integrated event scheduling.