Gateway Ticketing Systems, the world leader in admission control and ticketing software for the attraction and amusement industries, has unveiled a new service for customers: InvestmentMAX for Galaxy.
InvestmentMAX for Galaxy draws on Gateway’s 25 years’ experience with hundreds of amusement, attractions and entertainment customers, providing professional consulting services to optimize efficiency, operational and revenue potential and the guest experience.
- An initial session with the client to tailor the InvestmentMAX process and identify goals and areas for improvement.
- An onsite visit by Galaxy specialists with a detailed review of the venue’s revenue collection points, back office operational processes and infrastructure, Galaxy configurations and its currently used functionality, as well as any interfacing software configurations.
- A strategic and tactical report with a roadmap including concrete recommendations to streamline or suggest more secure processes and configurations that can begin to be implemented immediately for both process and efficiency improvements.
Gateway Manager of Implementation Services, Brian MacDonald, says, “When it comes to ticketing and access control operations, time is money. The facilities, rides and exhibits at our customer sites are maintained for safety and optimum guest experience – we believe a venue’s ticketing and access control systems need the same attention. Our InvestmentMAX for Galaxy service helps our customers, new and seasoned alike, to do this.
“InvestmentMax is an incredible opportunity to leverage Gateway’s Implementation Services Team’s immense technical and operational experience in the industry. The result of our vast travels across the world working with varying client operations, we are excited to now provide this formalized approach to help improve efficiencies with current system and operational processes. We believe our customers will not only benefit from our collaboration, but gain improvements from our strategic analysis report.”