RocketRez, the end-to-end cloud ticketing platform for tours and attractions, has shared details of the types of attractions which have been benefiting most from the firm’s web-based mobile app.
The software will be showcased this week at the world’s largest amusement industry tradeshow, IAAPA Expo.
RocketPass enables guests with convenience and customisation at every stage of their journey. It offers a centralised location for tour and attraction guests to buy tickets and items, receive communication from attraction operators, store payment information, and manage their entire experience at a facility.
It is a console allowing guests to plan and self-direct their day at an attraction for optimal efficiency and ease. It is a guest data platform for the venue operator that reports on every aspect of the visitor journey to provide actionable opportunities to improve the experience and generate revenue.
Customers can use RocketPass to pre-book tickets or purchase food and retail items, access their code for scanning and use a single QR code for admission and payment on-site.
Operators can also provide enhance the guest experience with planning information, such as site maps and updated wait times to minimise frustration, as well as issue real-time notifications about the attraction experience.
Powerful data
RocketPass enables mid-market operators to radically rethink their data and performance models to incorporate a more detailed perspective of a client as well as more actionable big-picture information.
RocketPass also provides operators with complete control and freedom, allowing them to maximise income with targeted offers and convert more transactions by removing any friction from the purchasing process. By using data to ensure communication is more relevant and timely, attractions can increase their conversion rate.
Attractions can receive an assessment of how RocketPass could unlock advantages from RocketRez’s team of experts, beginning with an assessment of their operational characteristics.
Typical venues, within the verticals of tours, transportation, zoos, aquariums, museums, and attractions, will gain the most value from RocketPass if they have a high-converting online ticketing and eCommerce sales process. They usually have a large physical footprint with various high-traffic areas, on-site retail and restaurants and more than ten transactional POS terminals.
RocketRez will be at booth #4649 inside the Orange County Convention Center from 15-18 November 2022. Operators can visit the RocketRez website to request a demo and join the waitlist.
Today, CEO John Pendergrast will present ‘The Incredible Customer Journey — Following the Data Through Every Digital Touchpoint’, an hour-long presentation at 10 am in Florida, analysing each facet of the guest experience. Marketing director Scott Riddell will also present on Wednesday 16 November at 2.50 pm at IAAPA Expo.
