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accesso Named Merlin Entertainments’ Exclusive Global Ticketing Solution Provider


accesso® Technology Group plc has signed an exclusive long term agreement with Merlin Entertainments Group Ltd to deploy accesso Passport®, its fully hosted onsite ticketing and eCommerce solutions, across the operator’s global portfolio.

Commenting on the announcement, Tom Burnet, accesso CEO, said, “We are proud that one of the world’s largest visitor attraction operators has selected accesso as its global ticketing partner to improve the guest experience and streamline their operations.” 

The seven year initial contract term for the installation of the hosted accesso Passport® ticketing solutions will begin with the a three year roll out to more than 100 Merlin attractions around the world including LEGOLAND® Parks, Madame Tussauds™, SEA LIFE and The Eye Brand.

This follows a successful pilot program of accesso Passport ticketing solutions including onsite ticketing, online ticketing and access control, at seven attractions across the Merlin portfolio that delivered improvements to the guest journey.

Nick Varney, Merlin Entertainments CEO, said, “We have a great deal of confidence that accesso’s next-generation ticketing solution will improve the online guest booking journey for our guests and play a key role in our long term growth initiatives.  accesso is a unique and valued partner and their solution will allow us to provide a consistent, state-of-the-art ticketing experience to the millions of guests who enjoy Merlin attractions around the world.”

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