Gateway Ticketing Systems, Inc., the world leader in admission control and ticketing software for the attraction, amusement, and transportation industries, has announced that Telus Spark will be using Galaxy™.
TELUS Spark is a ‘new kind of Science Center for people of all ages’ in Calgary. The first new science centre in Canada for over 25 years, TELUS Spark welcomes more than 400, 000 visitors a year.
Gateway’s flagship ticketing and access control solution, Galaxy™ was selected for its potential to enhance the guest experience and improve operational efficiency. From March visitors to TELUS Spark will be able to purchase tickers onsite or online using the eGalaxy Web Store.
Marika Bourque, Vice President of Technology at TELUS Spark, said, "During the set-up of the Galaxy system here at TELUS Spark, we’ve received outstanding service and support, and are confident that the system will improve operational efficiencies as we continue to activate an ever-growing suite of programmatic offerings. The system has a range of feature-rich tools that will allow us to provide both an enhanced service experience to our visitors and easier access to key operational intelligence to internal decision makers as we grow."
Gateway Ticketing Systems Assistant General Manager of their Calgary Office, Jim McGregor, said, "It's been wonderful working with TELUS Spark. Not only are the staff great and the venue a place for both learning and fun, with Galaxy their ticketing and access control will mirror the cutting-edge technology represented at the science centre. I'm particularly excited to see the eGalaxy Consumer Web Store implemented for the site. The web store is easy to update and will allow the Centre to be more agile with their online offerings. In addition, web orders can be accessed from any sales channel including from front of house and the call center making it more efficient."
Image: TELUS Spark Exterior, daytime view from holding pond; ©2011 TELUS Spark