SSA Group, a best-in-class provider of integrated guest services, has been announced as the new retail partner of the Field Museum, a world-leading natural history museum in Chicago, US.
This collaboration will enable the creation of a bold, new retail experience that fully aligns with the Field Museum’s aim to connect us all to the natural world and human story.
Meaningful, mission-driven products
SSA is renowned for its commitment to mission-driven merchandise and captivating retail storytelling, and will work closely with the Field Museum team to create a curated range of
products inspired by the institution’s internationally renowned exhibitions and collections.
Jacki Sorvillo, chief retail officer, SSA, says: “We view the retail experience as a natural extension of the Field Museum’s mission. It’s an opportunity to inspire curiosity and offer guests a way to carry that sense of discovery beyond the museum walls—something meaningful that stays with them long after their visit.”
SSA will launch a reimagined product mix that aims to develop a connection between the visitor experience in the galleries and what they find in the shop. It will showcase local artisans and ethically and sustainably sourced goods, in addition to unique collections created in partnership with the Field Museum.
Brad Schiever, senior director of business enterprise, the Field Museum, says: “We are excited to have SSA as our retail partner. Their commitment to collaboration and shared values aligns seamlessly with our mission. Together, we will create meaningful, mission-driven product assortments that extend beyond the exhibit halls and into our retail spaces.”
With over five decades of experience and a rich history of collaboration with cultural organisations, SSA will bring a visitor-focused, mission-aligned approach to one of the most iconic natural history museums on the planet, guaranteeing that every retail item magnifies the impact of the museum’s work and inspires enduring curiosity.
SSA recently collaborated with Cincinnati Zoo to create a bespoke pin trading programme, the first of its kind for any US zoo. The attraction wanted to mark its 150th anniversary with a project that would create lasting memories, invite conversation, and connect visitors and team members in a hands-on way. This resulted in a pin collection with over 30 unique designs that combine animal education, historical storytelling, and fun.
