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KidZania London Selects Gateway Ticketing Systems UK’s Timed Ticketing Software


Gateway Ticketing Systems UK has been selected to provide a timed ticketing system for KidZania London.

KidZania London, due to open at Westfield London in Shepherd’s Bush in early 2014, will be the first location in the UK for KidZania and the 19th worldwide.  Each KidZania is an interactive child-sized city which combines inspiration, fun and learning through realistic role play for children aged four to fourteen

To date KidZania have welcomed more than 38 million visitors in 16 locations across five continents, and is one of the world’s fastest growing educational entertainment brands.  The  75, 000 sq ft. “city” will include over 60 unique and exciting professions for kids to try out including being a Pilot, TV Presenter, Dentist, Policeman or Vet.

With 1, 700 visitors a day expected to visit KidZania London, a timed ticketing software solution from Gateway was selected to help assist visitor flow whilst complying with UK Health & Safety regulations. 

Helen Carpendale, Chief Operating Officer at KidZania, explains, “The decision to use a timed ticketing software solution has been a key operational decision in the realising of KidZania London. For us, a provider that could combine cutting-edge ticketing technology with a high level of client support was key.  The main attractions with Gateway were the tried and tested software, the experience of their team and the strength of their existing client portfolio.”

Commenting on the news Andy Povey, Operations Director at Gateway Ticketing Systems UK, said, “We are excited to be assisting KidZania London and believe the expertise and technical support that we are able to add, will be of great benefit to the overall experience. Having tailored the product to specifically match the needs of this site, we look forward to an enduring partnership.”

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