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Universal Orlando launches mobile payment option ‘Universal Pay’

Universal Orlando Resort has launched a mobile payment method called ‘Universal Pay’, a new contactless option amid COVID-19.

universal orlando

Universal Pay launched alongside the latest update to the official Universal Orlando Resort mobile app. It will allow resort guests to make contactless purchases using their smartphones.

Visitors need to save their debit or credit card in the ‘Wallet’ on Universal Orlando’s app. The app will ask guests to confirm their card’s security code when making purchases, before generating a QR code for staff to scan.

Universal Pay also includes a ‘Spending Limit’ option, which lets visitors set a daily buying limit. In addition, users can give individual members of their party full charging privileges or no charging privileges.

Contactless payments at Universal Orlando

universal pay mobile app

The new payment method is accepted at Universal-owned shops and is not valid at third-party retail locations at Universal Orlando.

Comcast recently reported results for the fourth quarter and year ended December 31, 2020, revealing that Universal parks “reached breakeven” in Florida and Japan.

Universal theme park revenue decreased 62.9 percent to $579m in Q4. This was attributed to limited capacity at Universal Orlando and Universal Studios Japan, and the closure of Universal Studios Hollywood.

Comcast executives were optimistic that Universal theme parks would break even in 2021, despite revenue in Q3 2020 dropping nearly 81 percent to $311m.

Universal Pay includes a ‘Spending Limit’

universal pay mobile app

Meanwhile, Universal Beijing announced a partnership with Tencent Interactive Entertainment Group (IEG) to integrate Tencent intellectual property (IP).

Universal Beijing Resort is comprised of Universal Studios Beijing, Universal CityWalk Beijing, Universal Studios Grand Hotel and NUO Resort Hotel.

It was recently confirmed that construction of Universal Beijing Resort is moving “full speed ahead”, with the theme park resort on track to open in May 2021

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Bea Mitchell

Bea is a journalist specialising in entertainment, attractions and tech with 10 years' experience. She has written and edited for publications including CNET, BuzzFeed, Digital Spy, Evening Standard and BBC. Bea graduated from King's College London and has an MA in journalism.

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