Betson Enterprises, the amusement equipment, parts, and service distributor, has been sharing insights into why parts packages for arcade games are a key consideration. Operators have many demands on their time, meaning that minor details can sometimes be overlooked. Having a brand-new arcade game room can be exciting – until a button gets stuck or the photo booth film runs out.
Parts packages can help operators to be prepared in these situations, leaving them free to concentrate on more important aspects of running their business. Having space parts and consumable items on hand can save time and money, and keep everything running smoothly.
“Keeping a readily available supply of consumable and non-consumable parts on hand is one of the essential tips we can offer our customers to keep their game rooms running smoothly,” says Betson Enterprises.
Consumables are the key items needed to operate arcade equipment and keep the games working correctly, like cards, tokens, basketballs, etc. Non-consumables are items that can potentially break from general wear and tear, such as buttons or knobs.
Keeping operations running smoothly
A tailored parts package reduces game downtime, boosts income, and makes customers happier. In today’s FECs, many games can make an average of $200 every week, or even in a single day, so it’s easy to see how much money an operator could be losing when a game isn’t working properly.
Operators are aware that they will need their components by the weekend and that expedited delivery costs, such as second-day or overnight freight rates, quickly mount up. In the event of a weekend game failure, parts might not arrive until Monday morning. Without the proper part, games could be unavailable for several days, losing money and even alienating customers.
Betson Enterprises can customise an “Essential Parts Package” specific to the games at each of its clients’ locations, meaning that they have the proper spare inventory on hand. This, in turn. will keep revenues up and customers happy, getting rid of potential downtime and headaches.
These packages will include the arcade or FEC’s most used non-consumable items, like buttons, power supplies, mallets, and pucks, as well as all the consumables that operators need, such as collectable cards, photo film, tokens, and more.
“Having spare parts on hand isn’t a new idea,” says Jerry Battista, director of part sales at Betson Enterprises. “What we’ve fine-tuned is identifying the parts used across multiple games, let’s say a solenoid that works for multiple shooting games, so you don’t have too many parts on hand. With years of parts sales history, we know the parts you’ll need without having an entire warehouse of parts in your stock room.
“We’ve also discounted the shipping of the entire package for additional value. I want to ensure you have the right parts at the right time.”
Betson Enterprises recently exhibited at Amusement Expo International in Las Vegas, where the team demonstrated a range of new attractions.
